Privacy Policy – Website navigation

Privacy Policy

The purpose of this privacy policy is to provide all the information on the processing of personal data carried out by LOVEMARK SPA when the user navigates the website (as indicated below).



LOVEMARK SPA, with registered office in Largo Giambellino 4/B - 42124, Reggio Emilia, Italy, VAT No. and Fiscal Code No. 02366620355 and registration number in the Italian trade Register of  Reggio Emilia under number REA RE-275164 (hereinafter, “Data Controller”), manager of the internet website [] (hereinafter, the “Website”), in its capacity as data controller in relation to personal data pertaining to the users using the Website (hereinafter, the “Users”) hereby provides the privacy policy pursuant to art. 13 of the Regulation EU 2016/679 of the Council of 27 April 2016 (hereinafter, “Regulation” or “Applicable Law”).



The Data Controller takes the utmost account of its Users’ right to privacy and protection of personal data. For any information related to this privacy policy, Users may contact the Data Controller at any time, using the following methods:


  • Sending a registered letter with return receipt to the registered offices of the Data Controller Largo Giambellino 4/b – 42124, Reggio Emilia, Italy;
  • Sending an electronic mail message to


Users may also contact the Data Protection Officer (DPO) at the following e-mail address:



By browsing the Website, the User can discover and learn more about the activities carried out by the Data Controller (hereinafter, the "Service"). In relation to the activities that may be carried out through the Website, the Data Controller collects personal data relating to the Users.


This Website and the services eventually offered through the Website are reserved to subjects over the age of 18 years old. Hereby, the Data Controller does not collect personal data pertaining to subjects under the age of 18 years old. At request of the Users, the Data Controller will promptly delete all the personal data, involuntary collected, pertaining to subjects under the age of 18 years old.


Particularly, the personal data of the Users will be lawfully processed for the following purposes:


  1. Supply of the Service: to allow surfing of the Website by the User. The User's data collected by the Data Controller to this end include all personal data whose transmission is implicit in the use of Internet communication protocols, that the computer systems and software procedures used to operate the Website acquire during their normal functioning: the IP addresses or domain names of the computers used by the Users, the addresses in URI notation (Uniform Resource Identifier) of the requested resources, the time of the request, the method used in submitting the request to the server, the file size obtained in response, the numerical code indicating the status of the response given by the server (good order, error, etc.) and other parameters relating to the operating system and the User's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Website and to allow its correct operation. Notwithstanding the provisions elsewhere in this privacy policy, under no circumstances shall the Data Controller make the personal data of the Users accessible to other Users and / or third parties.
  2. Legal obligations, e., to comply with obligations imposed by law, an authority, a regulation or European legislation.


The provision of personal data for the processing purposes indicated above is optional but necessary, as failure to provide such data will make it impossible for the User to access the Website and use the Service.



Supply of the Service (as described in the previous paragraph 3, letter a)): the legal basis is art. 6 paragraph 1 letter b) of the Regulation, i.e., the processing is necessary for the execution of a contract to which the User is party, or the execution of pre-contractual measures taken at the request of the same.


Legal obligations (as described in the previous paragraph 3, letter b)): the legal basis consists of art. 6, paragraph 1, lett. c) of the Regulation, as the processing is necessary for compliance with a legal obligation to which the Data Controller is subject.




The Data Controller will process the personal data of Users using manual and IT tools, with logic strictly related to the purposes themselves and, in any case, in order to guarantee the security and confidentiality of the data.


The personal data of Users will be retained for the time strictly necessary to carry out the main purposes explained in paragraph 3 above or, in any case, as necessary for the protection in civil law of the interests of both the Users and the Data Controller.



The User’s personal data may be transferred outside the European Union, and, in this case, the Data Controller will ensure that the transfer takes place in accordance with the Applicable Law and, in particular, in accordance with Articles 45 (Transfer on the basis of an adequacy decision) and 46 (Transfer subject to adequate guarantees) of the Regulation.


The personal data of the Users may be disclosed to the employees and/or collaborators of the Data Controller in charge of managing the Website and the Users’ requests. These subjects, who have been instructed to do so by the Data Controller pursuant to Article 29 of the Regulation, will process the User’s data exclusively for the purposes indicated in this policy and in compliance with the provisions of the Applicable Law.


The personal data of the Users may also be disclosed to third parties who may process personal data on behalf of the Data Controller as “Data Processors” pursuant to Article 28 of the Regulation, such as, for example, IT and logistic service providers functional to the operation of the Data Controller’s Website, suppliers of outsourcing or cloud computing services, professionals and consultants.


Users have the right to obtain a list of any data processors appointed by the Data Controller, making a request to the Data Controller in the manner indicated in paragraph 7 below.



Users may exercise their rights granted by the Applicable Law by contacting the Data Controller as follows:


  • Sending a registered letter with return receipt to the registered offices of the Data Controller Largo Giambellino 4/b – 42124, Reggio Emilia, Italy;
  • Sending an electronic mail message to


Users may also contact the Data Protection Officer (DPO) at the following e-mail address:


Pursuant to the Applicable Law, Users have:

  1. the right to withdraw consent at any time, if the processing is based on their consent;
  2. the right of access to personal data;
  3. (where applicable) the right to data portability (the right to receive all personal data concerning them in a structured, commonly used and machine-readable format), the right to restriction of processing of personal data, the right to rectification and the right to erasure ("right to be forgotten");
  4. the right to object:
    1. in whole or in part, for legitimate reasons to the processing of personal data concerning them, even if relevant to the purpose of collection;
    2. in whole or in part, to the processing of personal data concerning them for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication;
  5. if they consider that the processing of their personal data is in breach of the Regulation, the right to lodge a complaint with a supervisory authority (in the Member State in which they have their habitual residence, in the Member State in which they work or in the Member State in which the alleged breach has occurred). The Italian Supervisory Authority is the Garante per la protezione dei dati personali, located in Piazza Venezia n. 11, 00187 - Rome ( ).




The Data Controller is not responsible for updating all links that can be viewed in this cookie policy, therefore whenever a link is not functional and/or updated, Users acknowledge and accept that they must always refer to the document and/or section of the websites referred to such link.